Customer Reward Program

What is the Customer Reward Program?
How does the Customer Reward Program work?
What is the difference between "Earned" and "Pending" points?
I just opened an account and see that I have earned points. What is this?
Are there products earning extra points?
Are there any minimum and maximum requirements?
How can I see my points?
How can I use my earned points?
When will "Pending" points become "Earned" points?
When do my points expire?
Are points awarded on sales tax or shipping expenses?
Do I earn points for items purchased with points redeemed?
Can I use points to pay for shipping expenses?
Do I earn points for discounted products?
Conditions of use
More questions?

The Customer Reward Program is our way to say "thank you" and reward our valued loyal customers by giving you points that can be redeemed against your next order.

When you place an order, you earn 1 points for every dollar spent on KendoStyle. Each point is worth $0.01 effectively giving you back 1% of the product's price. Points are credited to your account as "Pending" or "Earned" and are listed in the "Reward Points" side box on the right side of every store page.

Earned points can be used for full or partial payment of an order during checkout. Pending points are still yours but they have not been released, probably because we have not received your payment, or not shipped your order yet.

When you open an account with our store, you are awarded 300 "Pending" points.

Maybe. The total points you could will will be shown when you check out. Some products may earn more than 3 points per dollar or depending on special promotions running from time to time.

• Minimum of 500 points is required in order to redeem them.
• There is no minimum purchase amount required in order to redeem your points.
• Maximum of 2000 points is available to redeem per order.

Once you log in to your account, the side box will list your pending and earned points. If you have items in the cart, their value in points will also be listed. Points corresponding to items in the cart will be earned when the order is completed and will disappear if an item is removed from the cart or the order is not completed.

When you go to checkout, you will see how many points you have earned, what their monetary value is and you will be asked if you want to use for payment of your order or not. You may use all, or none of your points if you want to keep them accumulating and be used in the future for a more expensive item. The choice is yours. Please note that, you will have to select a payment method, even if the value of the points redeemed is enough to cover the total of your order. When you have entered the number of points you want to redeem, proceed to the next step (confirmation of order) and you will see the value of points deducted from the total of your order. Confirm the order and you will either be asked to pay for any remaining balance or you will see the order confirmation page.

Once you complete your order, the points will be temporarily listed as "Pending", and then they will change to "Earned" when your order is shipped.

Your points are valid for 180 days from the date of order. Please be warned that if there is no activity from your account for 180 days from the date of your last purchase, your points will be void and can not be used.

No. You will appreciate that points are awarded to thank you for items you purchase. Sales tax or shipping expenses are only money we collect and pay to the Government or carriers on your behalf.

No. You earn points for items purchased normally. Redeemed points do not earn more points.

No. The value of your points will be deducted from the subtotal cost of your order which doesn't includes shipping expenses.

Of course you do. The number of points earned is based on the final (discounted) price of the product.

• Points are awarded and used with online purchases only.
• Points are awarded to registered users only.
• Points can not be transferred between members.
• Points can not be exchanged for cash.
• We reserve the right to modify or discontinue the Customer Reward Program at any time in the future. If we ever do so, you will still be able to use any points collected up to that time.

If you still have questions about our Customer Reward Program, please contact us and we shall be happy to clarify any point.